At Maison Luxe, we are committed to ensuring the privacy and security of your information. Our robust measures include physical, electronic, and managerial procedures to safeguard the data we collect online. We do not store, sell, share, rent, or lease any credit/debit card details or personally identifiable information to third parties.

We continually update our Website Policies, Terms & Conditions, and Privacy Policy to meet evolving standards and requirements. We encourage customers to regularly review these sections for updates, as modifications are effective upon posting.

Please note that while some advertisements on our site are delivered by third parties like ad networks and advertising agencies, their information practices are not covered by our Privacy Policy.

Anti-Money Laundering (AML) Policy:

Maison Luxe is committed to combatting money laundering, terrorist financing, and other illicit activities. Our AML Policy outlines our dedication to maintaining ethical standards and compliance with laws and regulations. We employ transaction monitoring systems to identify and report suspicious activities promptly. Additionally, we integrate with Stripe's Payment Gateway on our platform to process payments securely and comply with legal obligations related to fraud monitoring, prevention, and detection.

Types of Data Collected:

1. Personal Data:

   • Personal and Identity Data: Name, date of birth, Emirates ID number, photographs, etc.
   • Profile Data: Username, password, profile picture, style preferences, purchase history, etc.
   • Contact Data: Address, email, social media accounts, etc.

2. Usage Data:

   • Browser and device information, page visits, time spent on pages, etc.

3. Location Data:

   • Information about your location, with your permission, to enhance our services.

4. Financial Data:

   • Bank account details, payment methods, card associations, securely processed by third-party service providers.

5. Marketing and Communications Data:

   • Preferences for receiving marketing materials and communication methods.

6. Social Media and Third-Party Login Data:

   • Information provided when registering using social media or third-party login credentials.

7. Tracking Cookies Data:

   • Cookies and similar technologies used to monitor activity and improve user experience.

8. Other Data:

   • Additional information such as demographic details, educational background, employment history, etc.

Information Handling:

Your privacy is paramount at Maison Luxe. We handle your data with utmost care and confidentiality, only sharing it with trusted third parties for specific purposes outlined in our Privacy Policy. Rest assured, your information is secure and protected at all times.

Use of Data:

We use your information for legitimate business interests, contractual obligations, legal compliance, and/or with your consent. Our usage includes fulfilling orders, sending administrative and marketing communications, facilitating account creation, requesting feedback, protecting our platform, enforcing terms and policies, responding to legal requests, and other compatible business purposes.

Retention of Data:

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes compliance with legal obligations, dispute resolution, enforcement of agreements, and internal analysis. We carefully assess the need for retention based on the nature of the information, potential risks, and legal requirements.

Transfer of Data:

Your information, including personal data, may be transferred to and maintained on computers outside your jurisdiction. By providing us with your data, you consent to its transfer to the United Arab Emirates and processing there. We ensure adequate controls and security measures are in place to protect your data.

Disclosure of Data:

We may disclose personal information in compliance with legal obligations, business transactions, and with your consent. This includes sharing data for contractual purposes, legal compliance, protection of our platform, and other business interests. We only share information necessary for the specified purposes and maintain confidentiality.

Security of Data:

While we employ commercially acceptable means to protect your data, absolute security cannot be guaranteed over the internet. We implement organizational and technical security measures to safeguard your information and promptly address any suspected breaches. Your payment information and personal data are encrypted in transit and at rest, and we scan internal messages to prevent unauthorised use.

At Maison Luxe, we prioritise your privacy and security, ensuring transparency and accountability in handling your data.