Terms and Conditions
Please review the following Terms & Conditions carefully before making any purchases from our store. By engaging in our services through MAISON LUXE's online store, you agree to abide by our terms and conditions.
AGREEMENT TO TERMS
- These Terms & Conditions govern your use of the MAISON LUXE website (the “Site”).
- By using our Site and Service you accept these Terms & Conditions and you agree to comply with them.
- This agreement is binding between you and us as soon as you: receive the confirmation for your account and logins from us; or access or use parts of our site that are not dependent on creating an account.
- If you do not agree with these Terms & Conditions you must not use our Site or Service.
- We recommend that you print a copy of these Terms & Conditions for future reference.
MODIFICATION OF THE TERMS
- We reserve the right to modify these terms and conditions at any time without the consent of any other parties.
- These changes will be documented in this section of the site and it is our visitors’ and members’ responsibility to check this each time they use our site or services.
AUTHENTICITY
- All items listed on our website are 100% authentic, receipts/invoices can be provided on request with purchase, we kindly advise you request before making a purchase. We are not associated, affiliated or endorsed by the brands we offer.
ACCOUNT
- You can only sign up for the Service if you are at least 18 years of age.
- To sign up for the Service, you will provide us with your name, address, contact number, payment details and any other identification details we require. In providing these details, you confirm that the information you submit is yours, accurate, complete and up to date.
- To sign up for our service, we may need to request additional information including but not limited to a bank statement or utility bill to confirm your address.
- You are solely responsible for maintaining the accuracy of your account information on our site.
ELIGIBILITY TO PURCHASE
- In order to make purchases on the site you will be required to provide your personal details. In particular, you must provide your real name, phone number, email address and other requested information as indicated.
- Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
- The Site is available only to individuals and others who meet the terms of eligibility.
PERSONAL INFORMATION
- Maison Luxe may ask customers purchasing products to provide us with their Emirates ID or Passport. It is imperative that all names and addresses on these forms of identification match the paying card/bank details and delivery address. Failure to provide matching information will result in your order being declined and a refund processed.
- To ensure prompt delivery of your order, this information must be provided to Maison Luxe in a timely manner. We recommend emailing these documents to us at contact@maisonluxe.me with your order number in the subject line immediately after placing your order to expedite the process.
- All personal information provided to Maison Luxe is governed by our privacy policy and will not be shared with any third parties outside of our marketing and order fulfilment teams.
- By submitting your personal information on our site, you grant us permission to use it to contact you for newsletter marketing purposes.
- Please note that any personal information submitted on third-party connections to our site, such as payment gateways, is done so at your own risk, and you are responsible for conducting your own due diligence.
PRODUCTS
- Each item undergoes a meticulous inspection before being listed on our website. Within the item description, you may discover historical insights or anecdotes. While we aim for accuracy, we cannot guarantee the factual correctness of this information.
- Maison Luxe strives to provide images and descriptions that accurately depict the items available for sale. Please be aware that variations in monitor settings may result in differences in coloUr representation.
- All product descriptions and prices are subject to change, and we reserve the right to make adjustments as needed.
- Any discount codes may be withdrawn at our discretion and without prior notice. If a discount code is no longer functional, it indicates that the code is no longer available. We are not obligated to offer discounts on any items or fulfill any discount codes past their allotted time frame.
DISCLAIMER OF WARRANTY
- All content, products, and services on the site, or obtained from a website linked to the site (a "linked site"), are provided to you "as is" without warranty of any kind, either express or implied. This includes, but is not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security, or accuracy.
- Maison Luxe does not endorse and is not responsible for: (a) the accuracy or reliability of any opinion, advice, or statement made through the site by any party other than Maison Luxe, (b) any content provided on linked sites, or (c) the capabilities or reliability of any product or service obtained from a linked site. Additionally, Maison Luxe is not liable for any technical or human errors that may arise, including those related to software, technology, IT (Information Technology), bugs, malware, virus attacks, or hacks. These unforeseen situations may result in inaccurate content, pricing (Maison Luxe pricing), original retail price, descriptions, etc.
- Other than as required under applicable consumer protection law, under no circumstance will Maison Luxe be liable for any loss or damage caused by a user's reliance on information obtained through the site or a linked site, or a user's reliance on any product or service obtained from a linked site. It is the responsibility of the user to evaluate the accuracy, completeness, or usefulness of any opinion, advice, or other content available through the site or obtained from a linked site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice, product, service, or other content.
- All promotional dates refer to the current year, unless otherwise stated.
